Dental Receptionist – Patient Care & Scheduling

HealthPartners; Saint Paul (MN); On-site; USD 34,000 - 42,000; Full time

Job summary

HealthPartners in St. Paul is hiring a full-time Dental Receptionist at our Wabasha Dental Clinic.

The role serves as the first point of contact for patients, facilitates scheduling, and collects payments for non-covered services at the point of service. The ideal candidate will have a high school diploma or GED, formal reception training or an equivalent program, and strong English communication, both oral and written, with the ability to manage multiple tasks under pressure.

Qualifications

• High School diploma or GED required.
• Graduate of a formal training program in medical reception, or equivalent.
• Two years as a medical/dental receptionist or medical/dental insurance processing.
• Two years experience in a customer service position.
• One year data entry on a PC-based system.
• One year customer service experience either via telephone or in-person within five years.
• Demonstrated ability to organize work under pressure.
• Demonstrated ability to handle multiple priorities and interruptions.
• Excellent oral communication skills.
• Excellent written communication skills.
• Preferred: Experience working in a dental clinic.

Responsibilities

• Interacts positively and professionally with patients and other contacts; relays messages and follows up as needed.
• Schedules patient appointments and coordinates provider schedules with varying appointment lengths.
• Reviews patient records and insurance information to ensure accurate billing and coverage.
• Maintains courteous collaboration with colleagues and supports team problem-solving.

Skills

Customer service

Oral communication

Written communication

Organizational skills

Multitasking

Data entry

English proficiency

Education

High School diploma or GED

Medical receptionist training program

Customer service program

Job description

HealthPartners in St. Paul is hiring a full-time Dental Receptionist at our Wabasha Dental Clinic.

The role serves as the first point of contact for patients, facilitates scheduling, and collects payments for non-covered services at the point of service. The ideal candidate will have a high school diploma or GED, formal reception training or an equivalent program, and strong English communication, both oral and written, with the ability to manage multiple tasks under pressure.