Dental Front Desk & Scheduling Specialist

HealthPartners; Northern (KY); Hybrid; USD 21,000 - 28,000; Full time

Job summary

HealthPartners is seeking a full-time Dental Receptionist at our Wabasha Dental Clinic in St. Paul. The role requires a high school diploma or GED and relevant medical reception training or experience.

The receptionist will manage patient interactions, schedule appointments, collect payments, and maintain accurate records while coordinating with dental staff to ensure a smooth patient experience.

Qualifications

• High School diploma or GED.
• Graduate of formal training in medical reception or equivalent program.
• Two years experience as a medical or dental receptionist or medical/dental insurance processing.
• Two years experience in a customer service position.
• One year experience with data lookup and data entry on PC systems.
• One year customer service experience either by phone or in person within last five years.
• Demonstrated ability to organize work under pressure.
• Demonstrated ability to handle multiple priorities and interruptions.
• Excellent oral communication skills.
• Excellent written communication skills.

Responsibilities

• Interact with patients and customers in person and by phone.
• Schedule appointments to maintain efficient provider schedules.
• Communicate patient charges and collect payments at point of service.
• Maintain accurate patient records and insurance information.
• Coordinate with staff and providers to ensure smooth operations.
• Assist colleagues and cover other clerical duties as needed.

Skills

Oral communication

Written communication

Customer service

Phone/in-person service

Organizational skills

Multitasking

Ability to work under pressure

Attention to patient needs

Education

High School diploma or GED

Medical reception training or equivalent

Customer service program

Tools

PC-based data entry system

Job description

HealthPartners is seeking a full-time Dental Receptionist at our Wabasha Dental Clinic in St. Paul. The role requires a high school diploma or GED and relevant medical reception training or experience.

The receptionist will manage patient interactions, schedule appointments, collect payments, and maintain accurate records while coordinating with dental staff to ensure a smooth patient experience.