Bilingual Front Desk (New Bedford)

Dental Dreams LLC; New Bedford (MA); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance, Pet Insurance and More

Job summary

Dental Dreams LLC in New Bedford, MA is seeking bilingual receptionists who can greet patients, schedule appointments, and process co-pays with accuracy. The role emphasizes friendly customer service and teamwork in a busy dental office.

The position is part-time with potential for full-time hours in the near future, with afternoon and Saturday availability to support patient access and office efficiency. Fluency in Spanish or Portuguese is required.

Qualifications

• Bilingual in Spanish or Portuguese.
• Customer service experience.
• Dental receptionist experience preferred.
• Dentrix and/or Eaglesoft preferred.
• Part-time availability with rotating Saturday shifts.

Responsibilities

• Maintain a high level of customer service.
• Collaborate with team with strong communication.
• Schedule patient appointments to meet monthly goals.
• Answer phones and confirm appointments.
• Greet and check in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records.
• Collect payments, co-pays, and deductibles.
• Submit claims and pre-authorizations to insurers.
• Pull charts for future appointments.
• Maintain a clean, professional office.
• Assist with presenting and explaining treatment plans.

Skills

Bilingual Spanish/Portuguese

Customer service

Tools

Dentrix

Eaglesoft

Job description

The Role

Dental Dreams in New Bedford, MA is now hiring Bilingual Receptionists to join our team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are currently hiring for part-time with potential for full time hours in the near future. The ideal candidate will be bilingual - Spanish or Portuguese speaking, with great customer service skills and Afternoon/Saturday availability.

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Clinic Hours

Mon-Wed 10a-6p; Thu-Sat 9a-5p

Benefits

• Competitive compensation
• The benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and More

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with an emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual - Spanish or Portuguese
• Customer Service experience
• Dental Receptionist experience (Preferred)
• Dentrix and/or Eaglesoft (Preferred)
• Full Time Availability (Rotating Saturday shifts)

Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.