Dental Front Desk Coordinator - Scheduling & Patient Care

Dental Dreams LLC; Detroit (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

FREE dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Eastpointe, MI is hiring Front Desk Receptionists to join our team. This role focuses on scheduling appointments, supporting daily operations, and delivering excellent patient service in a fast-paced dental office.

We value customer service experience and healthcare insight. Dentrix or Eaglesoft experience is preferred, bilingual Spanish skills are a plus, and you will verify benefits, collect payments, and help coordinate treatment plans.

Qualifications

• Customer Service experience
• Healthcare Experience
• Dentrix and/or Eaglesoft (preferred)
• Bilingual - Spanish (preferred)

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer Service experience

Healthcare Experience

Bilingual - Spanish (preferred)

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Eastpointe, MI is hiring Front Desk Receptionists to join our team. This role focuses on scheduling appointments, supporting daily operations, and delivering excellent patient service in a fast-paced dental office.

We value customer service experience and healthcare insight. Dentrix or Eaglesoft experience is preferred, bilingual Spanish skills are a plus, and you will verify benefits, collect payments, and help coordinate treatment plans.