Dental Front Desk Pro — Scheduling & Patient Care

Dental Dreams, LLC; Raynham (MA); On-site; USD 45,847,000 - 51,577,000; Full time

Benefits offered by this job

Competitive compensation

Medical and Vision Insurance

Paid Time Off

401K

Life Insurance

Pet Insurance

Career Advancement opportunities

Free Dental at our clinics

Job summary

Dental Dreams LLC in Raynham, MA is seeking a Front Desk Receptionist to schedule appointments, assist with operational goals, and deliver excellent customer service in a fast-paced dental office.

The role requires strong customer service and phone skills, with preferred experience in Dentrix or Eaglesoft. This is a full-time, on-site position offering competitive pay and clinic benefits.

Qualifications

• Customer service experience required.
• Receptionist or phone skills required.
• Experience with Dentrix or Eaglesoft preferred.
• Minimum 1 year of related experience.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Receptionist Experience

Phone Skills

Dentrix/Eaglesoft

Job description

Dental Dreams LLC in Raynham, MA is seeking a Front Desk Receptionist to schedule appointments, assist with operational goals, and deliver excellent customer service in a fast-paced dental office.

The role requires strong customer service and phone skills, with preferred experience in Dentrix or Eaglesoft. This is a full-time, on-site position offering competitive pay and clinic benefits.