Dental Front Desk Pro - Scheduling & Patient Care

Quantum Dental; Boynton Beach (FL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

To be discussed during interview

Job summary

Quantum Dental in Boynton Beach, FL is seeking a friendly dental receptionist to greet patients, answer calls, schedule appointments, and manage front desk operations.

The ideal candidate has 1+ year of front desk experience in a dental office, strong customer service, and accuracy with patient records and insurance verification. Training provided; hours include Monday–Thursday 9am–5pm and every other Saturday 9am–2pm.

Qualifications

• Previous dental office or front desk experience preferred.
• Years of Professional Experience: Experienced Dental receptionist / admin with 1+ years of practice.

Responsibilities

• Greet and welcome patients in a professional and friendly manner.
• Answer incoming calls and respond to patient questions and concerns.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out and maintain accurate patient information.
• Verify dental insurance eligibility and benefits.
• Collect co-pays, balances, and other patient payments.
• Coordinate treatment appointments and follow-up visits.
• Maintain accurate patient records and documentation.
• Communicate with patients regarding appointments, treatment, and financial information.
• Coordinate with dentists, hygienists, and dental assistants to maintain efficient patient flow.
• Follow up with patients regarding unscheduled or incomplete treatment when needed.
• Maintain a clean, organized, and welcoming reception area.
• Perform general administrative and clerical duties as assigned.

Skills

Front desk experience

Customer service

Scheduling

Phone etiquette

Job description

Quantum Dental in Boynton Beach, FL is seeking a friendly dental receptionist to greet patients, answer calls, schedule appointments, and manage front desk operations.

The ideal candidate has 1+ year of front desk experience in a dental office, strong customer service, and accuracy with patient records and insurance verification. Training provided; hours include Monday–Thursday 9am–5pm and every other Saturday 9am–2pm.