Dental Front Desk Concierge - Friendly Patient Scheduling

Dental Office West Delray; Delray Beach (FL); On-site; USD 33,000 - 42,000; Full time

Job summary

Dental Office West Delray in Delray Beach is seeking a friendly Front Desk Receptionist to join our private practice. The ideal candidate will provide excellent customer service, greet patients warmly, and manage appointments accurately.

Experience with dental terminology and OpenDental software is strongly preferred, as is insurance verification, telephone etiquette, and fluent English. Strong organizational skills help keep the front desk efficient.

Qualifications

• Experience and knowledge of dental terminology strongly preferred
• Prior use of OpenDental software strongly preferred
• Insurance verification knowledge strongly preferred
• Previous experience in customer service / reception
• Telephone Etiquette
• Fluent and proper English
• Computer literate
• Strong organization skills and attention to detail

Responsibilities

• Provide exception customer service
• Greet patients with a warm and friendly tone
• Manage appointments
• Answer phone calls and handle inquiries
• Confirm appointments
• Assure that all patient forms are current and up-to-date
• Send referrals to other doctors
• Call in prescriptions to pharmacy

Skills

Customer service

Telephone etiquette

Fluent English

Strong organization

Computer literate

Dental terminology knowledge

Attention to detail

Tools

OpenDental

Job description

Dental Office West Delray in Delray Beach is seeking a friendly Front Desk Receptionist to join our private practice. The ideal candidate will provide excellent customer service, greet patients warmly, and manage appointments accurately.

Experience with dental terminology and OpenDental software is strongly preferred, as is insurance verification, telephone etiquette, and fluent English. Strong organizational skills help keep the front desk efficient.