Dental Front Desk Pro - Patient Concierge & Scheduling

Two Rivers Dental; Belmont (NC); Sur place; USD 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision Insurance

PTO

Holiday Pay

401k

Monthly bonuses

and more

Résumé du poste

Two Rivers Dental in Belmont, NC is seeking an experienced Front Desk Coordinator to join our growing team. You will provide warm patient service, verify insurance details, answer phones, schedule appointments, and manage check-in/check-out procedures while presenting treatment plans to patients.

The role emphasizes accurate insurance verifications, friendly communication, and a collaborative approach with the clinical team to ensure a smooth patient experience.

Qualifications

• Dental front office experience is required.
• Knowledge of dental insurance terminology and benefits.
• Experience presenting treatment plans to patients.
• Excellent communication skills (verbal and written).
• Strong interpersonal and relationship-building abilities.

Responsabilités

• Provide exceptional customer service.
• Verify insurance and complete detailed benefit breakdowns.
• Answering phones and routing calls.
• Schedule appointments and manage calendar.
• Check patients in and out.
• Collect co-payments.
• Present and discuss treatment plans with patients.

Connaissances

Front desk experience

Dental insurance knowledge

Treatment plan presentation

Communication skills

Interpersonal skills

Description du poste

Two Rivers Dental in Belmont, NC is seeking an experienced Front Desk Coordinator to join our growing team. You will provide warm patient service, verify insurance details, answer phones, schedule appointments, and manage check-in/check-out procedures while presenting treatment plans to patients.

The role emphasizes accurate insurance verifications, friendly communication, and a collaborative approach with the clinical team to ensure a smooth patient experience.