Dental Front Desk Pro: Patient Care & Scheduling

42northdental; Torrington (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

42 North Dental is seeking a Patient Care Representative in Torrington, CT to serve as the front line of patient communication and administrative support in a dental practice environment.

You will schedule appointments, explain treatment plans, verify insurance, collect payments, and maintain accurate patient records while upholding HIPAA compliance and providing friendly, professional service to patients.

Qualifications

• Clear speaking and telephone voice.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information.
• Respond to and reply to requests for information.
• Maintain strict compliance with HIPAA and patient privacy.
• Perform other related job duties as assigned.

Skills

Clear speaking voice

Positive attitude

Computerized environment

Multitask

Job description

42 North Dental is seeking a Patient Care Representative in Torrington, CT to serve as the front line of patient communication and administrative support in a dental practice environment.

You will schedule appointments, explain treatment plans, verify insurance, collect payments, and maintain accurate patient records while upholding HIPAA compliance and providing friendly, professional service to patients.