Dental Front Desk Pro — Patient Care & Scheduling

North American Dental Group; Sylvania (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Career Growth

Dynamic Environment

Job summary

North American Dental Group at Corner Dental in Sylvania, OH, is seeking a Front Desk Coordinator to be the welcoming face of the practice. You will manage appointments, insurance verifications, and payments while communicating clearly with patients.

This role emphasizes organization, professionalism, and empathy, with a friendly, team-focused office culture and opportunities for growth and training.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Responsibilities

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients while maintaining professionalism and empathy.
• Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

Skills

Customer service

Communication

Organization

Multitasking

Phone etiquette

Education

High School Diploma

Associate's degree (preferred)

Tools

Dental software

Microsoft Office

Job description

North American Dental Group at Corner Dental in Sylvania, OH, is seeking a Front Desk Coordinator to be the welcoming face of the practice. You will manage appointments, insurance verifications, and payments while communicating clearly with patients.

This role emphasizes organization, professionalism, and empathy, with a friendly, team-focused office culture and opportunities for growth and training.