Dental Front Desk Pro — Patient Care & Scheduling

42 North Dental; Newton (MA); On-site; USD 37,000 - 40,000; Full time

Job summary

42 North Dental in Newton, MA is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication, scheduling, and administrative support for our dental team.

You will assist patients with treatment plans and financial responsibilities, confirm insurance benefits, collect payments, and maintain accurate records with HIPAA compliance, delivering exceptional service in a fast-paced practice.

Qualifications

• Clear speaking and telephone voice required.
• Positive attitude and energetic personality.
• Comfortable in a computerized environment.
• Ability to multitask effectively.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry
• Respond to and reply to requests for information
• Maintain strict compliance with HIPAA and patient privacy
• Perform other related job duties as assigned

Skills

Clear speaking

Positive attitude

Computer literacy

Multitasking

Job description

42 North Dental in Newton, MA is seeking a Patient Care Representative (Dental Receptionist) to be the front line of patient communication, scheduling, and administrative support for our dental team.

You will assist patients with treatment plans and financial responsibilities, confirm insurance benefits, collect payments, and maintain accurate records with HIPAA compliance, delivering exceptional service in a fast-paced practice.