Dental Front Desk Pro: Patient Care & Scheduling

MyCHN; Alvin (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

MyCHN (Community Health Network) in Houston area seeks a Dental Patient Services Specialist to be the first point of contact for patients, delivering friendly service while managing front desk operations and ensuring a smooth dental visit from start to finish.

You bring a high school diploma or GED, at least 1 year of medical or dental customer service, strong communication, and the ability to multitask in a fast-paced setting. Familiarity with OpenEMR and EHRs is a plus.

Qualifications

• High school diploma or GED required.
• At least 1 year of medical/dental customer service.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced setting.
• Familiarity with OpenEMR and EHRs preferred.

Responsibilities

• Provide outstanding patient service and front desk support.
• Schedule appointments and manage patient flow.
• Register patients and update demographics.
• Assist with insurance, payments, and Good Faith Estimates.
• Maintain HIPAA confidentiality.
• Answer calls and triage patient needs.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Education

High school diploma or GED

Tools

OpenEMR

EHR systems

Phone system

Job description

MyCHN (Community Health Network) in Houston area seeks a Dental Patient Services Specialist to be the first point of contact for patients, delivering friendly service while managing front desk operations and ensuring a smooth dental visit from start to finish.

You bring a high school diploma or GED, at least 1 year of medical or dental customer service, strong communication, and the ability to multitask in a fast-paced setting. Familiarity with OpenEMR and EHRs is a plus.