Dental Front Desk Pro: Patient Access & Admin

United-Dental-Partners; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full Medical Insurance with BCBS

Short Term Disability Coverage

Long Term Disability Coverage

Life Insurance

401(k) with matching

Flexible Spending account

and more!

Job summary

United Dental Partners in Chicago is seeking a full-time Front Desk Agent to be the first contact for patients in our dental office. You will greet patients, verify insurance and personal information, answer questions and direct patients to the Dental Assistant.

The role requires prior dental office administrative experience, excellent customer service and strong communication skills. Schedule is Monday through Saturday with one day off; compensation includes benefits and a 401(k) plan.

Qualifications

• Must have previous dental office administrative experience.
• Positive attitude and enthusiasm for the workday.
• Excellent customer service skills with an outgoing, people-friendly personality.
• Demonstrated excellent communication skills with staff and patients.
• Desire to learn new skills and expand potential.
• Schedule is Monday - Saturday, with one day off.

Responsibilities

• Greet patients and check in per office protocols; verify and update patient information.
• Move patients through appointments as scheduled and ensure timely attendance.
• Collect payments and inform patients of financial treatment options.
• Manage inbound and outbound calls in a timely manner.

Skills

Dental experience

Administrative experience

Customer service

Communication skills

Job description

United Dental Partners in Chicago is seeking a full-time Front Desk Agent to be the first contact for patients in our dental office. You will greet patients, verify insurance and personal information, answer questions and direct patients to the Dental Assistant.

The role requires prior dental office administrative experience, excellent customer service and strong communication skills. Schedule is Monday through Saturday with one day off; compensation includes benefits and a 401(k) plan.