Dental Front Desk Receptionist

Endodontics of Springfield, LLC; Glen Carbon (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K matching

Health insurance

Paid time off

7 holidays

Dental benefits $2000/year

Performance bonus

Team oriented environment

Job summary

Endodontics of Springfield, LLC is seeking a full-time front desk staff member to greet patients, manage appointments, and handle billing in person at our Glen Carbon, IL office. You will maintain patient records, support insurance processing, and ensure smooth front desk operations.

Requirements include 3 years of customer service and 3–5 years of dental front desk experience, with a strong focus on accuracy and patient care in a fast-paced environment.

Qualifications

• 3 years of customer service experience required
• 3–5 years dental front desk experience preferred
• Ability to commute to Glen Carbon, IL 62034

Responsibilities

• Greet patients and answer phones, provide a welcoming and calming environment
• Check patients in and out, post treatments to patient ledger
• Schedule appointments and manage a productive schedule
• Collect patient insurance information and assist with billing and claims
• Maintain accurate patient records and support front desk operations

Skills

Customer service

Phone etiquette

Front desk

Tools

Dental software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Opportunity for advancement

What you will be Responsible for

• Patient Interaction: Greeting Patients, answering phones, and providing a welcoming while calming and understanding enviornment. Checking patients in and out posting treatment in patient ledger.
• Appointment Management: Scheduling, Confirming, managing an efficient productive schedule.
• Insurance and Billing: Collection of patient insurance information, filling dental claims, collection of estimated patient portion as well as posting mail, on line, and faxed payments. Calling on un paid claims, AR, Monthly billing
• Record Management: Maintaining patient records and ensuring accuracy.
• Office Coordination: Managing the front desk reception area, ensuring smooth patient flow between front and clinical areas and handling all administrative tasks.

We will Provide

• Paid Time off
• 7 paid holidays
• 401K (matching)
• Medical Insurance
• $2000 per year in dental benefits
• Performance Bonus
• Team oriented professional work enviormnet

Job Type: Full-time

Experience:

• dental: 3-5 year (Preferred)

Work Location:

• One location

Experience:

• Customer service: 3 years (Required)

Ability to Commute:

• Glen Carbon, IL 62034 (Required)

Work Location: In person Monday - Friday