Dental Front Desk Concierge — Patient Experience

Godental365; Brookline (MA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Generous Compensation

Flexible Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

Exclusive In-house Dental Program

Extra Perks and Fringe Benefits

Job summary

Dental365 is seeking a Front Desk Coordinator in Brookline, MA. You will warmly greet patients, manage schedules, input records, and handle billing inquiries to ensure a seamless patient experience.

The role requires prior dental experience, strong organization, and excellent communication. Benefits include health, dental, 401(k), and generous PTO, with a full-time schedule at the Brookline practice.

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental front desk experience

Customer service

Organizational skills

Interpersonal communication

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator in Brookline, MA. You will warmly greet patients, manage schedules, input records, and handle billing inquiries to ensure a seamless patient experience.

The role requires prior dental experience, strong organization, and excellent communication. Benefits include health, dental, 401(k), and generous PTO, with a full-time schedule at the Brookline practice.