Dental Front Desk Pro — Fast-Paced & Patient-Focused

Heartland Dental LLC; Penn Square (PA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

6 paid holidays

PTO

Retirement savings

Daily Pay

Job summary

Plymouth Meeting Family Dental is seeking an Experienced Dental Receptionist for full-time days in Plymouth Meeting, PA. The role supports front office operations, patient scheduling, insurance processing, and daily front desk tasks to ensure a smooth patient experience.

The successful candidate will have strong communication skills, experience with Dentrix, and a commitment to HIPAA compliance. Heartland Dental backs the office with a focus on learning and patient care.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI and HIPAA training; protect PHI and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: answer phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records, and coordinate appointments for multiple providers.
• Schedule and confirm multiple provider appointments.
• Process claims, verification of benefits, and explanation of coverage.
• Post payments and manage accounts receivable.
• Review treatment plan fees and patient payment options.
• Collaborate with providers to implement Heartland Dental systems.
• Support a patient-centered, efficient front office workflow.

Skills

Communication skills

Organizational skills

HIPAA compliance

PHI protection awareness

Tools

Dentrix

Job description

Plymouth Meeting Family Dental is seeking an Experienced Dental Receptionist for full-time days in Plymouth Meeting, PA. The role supports front office operations, patient scheduling, insurance processing, and daily front desk tasks to ensure a smooth patient experience.

The successful candidate will have strong communication skills, experience with Dentrix, and a commitment to HIPAA compliance. Heartland Dental backs the office with a focus on learning and patient care.