Dental Front Desk Pro - Bilingual, Patient-Centric Admin

Heartland Dental LLC; Spring Hills (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Holidays & PTO

Education & training

Daily pay

Job summary

Wild Rose Dental Care is seeking a Front Office Assistant to join our team. You will greet patients, manage front office duties, answer phones, process mail and emails, and use Dentrix for scheduling and records to support multiple providers.

Open to training and bilingual candidates are preferred. The schedule runs Monday through Friday with varied start times, reflecting a collaborative Heartland Dental-supported office committed to outstanding patient care and team success.

Qualifications

• Experience in fast-paced, customer-centric environments is desirable.
• Excellent communication and organizational skills are required.
• HIPAA training and PHI protection awareness will be needed.

Responsibilities

• Welcome patients and create a positive first impression.
• Manage front office duties, including phones, mail, and emails.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• Process patient insurance claims and follow up on outstanding claims.
• Post patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Wild Rose Dental Care is seeking a Front Office Assistant to join our team. You will greet patients, manage front office duties, answer phones, process mail and emails, and use Dentrix for scheduling and records to support multiple providers.

Open to training and bilingual candidates are preferred. The schedule runs Monday through Friday with varied start times, reflecting a collaborative Heartland Dental-supported office committed to outstanding patient care and team success.