Dental Front Desk: Patient Services Specialist

VCU Dental Care; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision

Dental insurance and discounts

Flexible Spending

Paid holidays

PTO

401k with match

Professional development

Disability insurance (short/long)

Life insurance

Profit sharing

Job summary

VCU Dental Care is seeking a front-line patient services assistant to join our Student Practice team in Richmond, VA. You will handle registration, scheduling, insurance verification, and routine financial transactions while coordinating patient flow and supporting students' needs.

We value confidentiality, effective communication, and the ability to manage multiple priorities. A high school diploma and 1-3 years of medical or dental office experience are required, with college education and CDT

Qualifications

• High school diploma or equivalent.
• College education strongly preferred.
• Minimum 1-3 years experience in a medical or dental office setting is required.
• Customer service experience required.
• Accounts receivable and/or insurance verification or coordination preferred.
• Windows-based computer and data entry skills required.
• Experience in dental software and knowledge of CDT codes preferred.

Responsibilities

• Provides front-line patient service and administrative support for the Student Practice, including registration, scheduling, insurance verification, routine financial transactions, and coordination of patient flow and student needs.
• Registration, scheduling, and coordination of patient flow for the Student Practice.
• Insurance verification and routine financial transactions.

Skills

Communication

Multitasking

Teamwork

Confidentiality

Customer Service

Education

High school diploma or equivalent

College education preferred

Tools

Dental software

CDT codes

Windows-based software

Data entry

Job description

VCU Dental Care is seeking a front-line patient services assistant to join our Student Practice team in Richmond, VA. You will handle registration, scheduling, insurance verification, and routine financial transactions while coordinating patient flow and supporting students' needs.

We value confidentiality, effective communication, and the ability to manage multiple priorities. A high school diploma and 1-3 years of medical or dental office experience are required, with college education and CDT