Dental Front Desk Coordinator — Patient Experience & Scheduling

Socket.dev; Richmond (VT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO & holidays

Medical insurance

Vision coverage

Dental allowance

401(k) eligibility

Job summary

Richmond Dental in Richmond, VT is seeking a full-time Front Desk Administrator to manage appointments, present treatment plans, and ensure smooth office operations. You will support the clinical team, maintain accurate records, and provide excellent patient service in a fully digital dental office.

Ideal candidates have dental office experience, strong communication, and proficiency with Dentrix and MS Office. A positive, collaborative attitude and commitment to ongoing education are expected.

Qualifications

• Dental office experience preferred.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and procedures.
• Familiarity with MS Office and dental practice management software.
• Willingness to advance skills through continuing education.

Responsibilities

• Maintain meticulous records for provider, insurance, and patient accounts.
• Schedule and confirm patient appointments to optimize provider time.
• Present treatment plans and financial responsibilities to patients.
• Address patient concerns calmly and professionally in high-pressure situations.
• Maintain a positive and professional image within the workspace.
• Support clinical team with setup/breakdown and sterilization duties.
• Perform other duties per management as assigned.

Skills

Dental office exp

Dentrix exp

Communication skills

OSHA HIPAA

MS Office

Team player

Patient comfort

CE opportunities

Punctuality

Education

High School Degree

Prior front desk exp (medical/dental)

People management / coordination

Tools

Dentrix

Microsoft Office

Job description

Richmond Dental in Richmond, VT is seeking a full-time Front Desk Administrator to manage appointments, present treatment plans, and ensure smooth office operations. You will support the clinical team, maintain accurate records, and provide excellent patient service in a fully digital dental office.

Ideal candidates have dental office experience, strong communication, and proficiency with Dentrix and MS Office. A positive, collaborative attitude and commitment to ongoing education are expected.