Dental Front Desk Coordinator: Patient Care & Scheduling

Dental Care Alliance; Arlington (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Dental technology access

Team oriented environment

Job summary

Virginia Dental Center in Arlington, VA is seeking a Patient Service Representative to join our clinical team and deliver high-quality patient care in a team-based environment. Responsibilities include answering phones, scheduling, and assisting with treatment plans and finances while supporting staff and the Office Manager.

We offer parity with industry standards including health, dental, and vision insurance, life and disability coverage, a 401(k) plan, and a modern dental technology

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Must have exceptional customer service skills.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Telephone experience

Scheduling

Communication

Job description

Virginia Dental Center in Arlington, VA is seeking a Patient Service Representative to join our clinical team and deliver high-quality patient care in a team-based environment. Responsibilities include answering phones, scheduling, and assisting with treatment plans and finances while supporting staff and the Office Manager.

We offer parity with industry standards including health, dental, and vision insurance, life and disability coverage, a 401(k) plan, and a modern dental technology