Dental Front Desk Specialist - Patient Experience

Brsl-Dentistry; Richmond (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health, dental, and vision plan

Paid Vacation and Paid Holidays

401k Program with matching

Life Insurance

Disability Insurance

Flexible Schedules

Job summary

BRSL Dentistry in Richmond, VA is seeking a friendly Front Desk Receptionist to greet patients, schedule appointments, check-in/out, and manage calls and emails. You will verify insurance, collect payments, and maintain accurate records while upholding privacy standards.

Ideal candidates have 2 years in the dental field, strong communication, organizational skills, and proficiency with dental software. Schedule: Mon-Thu 7:30am–5:00pm, Fri 7:30am–12:00pm. Equal opportunity employer.

Qualifications

• Previous front desk or customer service experience preferred.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency in using dental software and computer systems.
• Compassion and a genuine desire to assist patients in their dental care journey.

Responsibilities

• Greet patients with a warm demeanor and create a welcoming experience.
• Efficiently schedule and confirm patient appointments, optimize the daily calendar.
• Assist with check-in/check-out and verify insurance information; process payments.
• Handle phone inquiries, emails, and in-person requests professionally.
• Maintain accurate patient records and assist with insurance coordination.

Skills

Customer service

Communication

Organizational skills

Dental software

Tools

Dental software

Job description

BRSL Dentistry in Richmond, VA is seeking a friendly Front Desk Receptionist to greet patients, schedule appointments, check-in/out, and manage calls and emails. You will verify insurance, collect payments, and maintain accurate records while upholding privacy standards.

Ideal candidates have 2 years in the dental field, strong communication, organizational skills, and proficiency with dental software. Schedule: Mon-Thu 7:30am–5:00pm, Fri 7:30am–12:00pm. Equal opportunity employer.