Dental Front Desk & Patient Registration Specialist

Pokagon Band Of Potwatomi Indians; Dowagiac (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Pension

Holiday entitlement

Job summary

Pokagon Health Services in Michigan seeks a front desk Registration Clerk to guide patients through pre-registration, verify information, and schedule dental appointments within the electronic records system.

You will greet visitors, answer questions, relay messages, coordinate referrals, and maintain accurate patient files while upholding HIPAA and program requirements. Prior healthcare office experience and strong communication skills are essential; bilingual is a plus.

Qualifications

• High School Diploma or GED.
• Proficiency with MS Office applications and data entry accuracy.
• Strong communication and interpersonal skills, both oral and written.
• Knowledge of Medicaid applications or MI Bridges is preferred.

Responsibilities

• Greet clients and visitors, answer questions and direct inquiries to the appropriate staff.
• Make daily reminder calls to patients and document messages.
• Register new and returning patients and verify insurance information in the electronic records.
• Coordinate scheduling for new and follow-up dental appointments with multiple departments.
• Maintain patient records, ensure HIPAA compliance, and handle referrals and communications.

Skills

MS Office

Data entry

Customer service

Communication

Tools

MS Office

Job description

Pokagon Health Services in Michigan seeks a front desk Registration Clerk to guide patients through pre-registration, verify information, and schedule dental appointments within the electronic records system.

You will greet visitors, answer questions, relay messages, coordinate referrals, and maintain accurate patient files while upholding HIPAA and program requirements. Prior healthcare office experience and strong communication skills are essential; bilingual is a plus.