Dental Registration & Patient Services Specialist

Pokagon Band of Potawatomi; Dowagiac (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

15 holidays

Generous PTO

Pension

401(k)

Job summary

Pokagon Health Services is seeking a front-desk patient registrar to support the Dental department. You will greet clients, verify patient information, and schedule appointments while coordinating with multiple departments to ensure smooth patient flow.

The role requires strong communication, accuracy in data entry, and familiarity with MS Office. Prior experience in healthcare front desk operations and knowledge of Medicaid processes are preferred.

Qualifications

• High School Diploma or GED is required.
• 1 year of front-line service or patient registration experience in a healthcare setting is required.
• Proficiency with MS Office applications and accurate data entry is required.
• Strong communication and interpersonal skills are required.
• Knowledge of Medicaid / MI Bridges is preferred.

Responsibilities

• Greet and direct clients upon arrival and via telephone.
• Explain procedures and services and refer inquiries to appropriate staff.
• Make daily reminder calls to patients for appointments.
• Register new and returning patients and obtain consent and required signatures.
• Enter and verify patient information in the electronic health record system.
• Schedule appointments and coordinate with other departments and PRC/Transportation/Community Outreach.

Skills

Front desk

Patient registration

Data entry

MS Office

Communication

Education

High School Diploma or GED

Tools

MS Office

Job description

Pokagon Health Services is seeking a front-desk patient registrar to support the Dental department. You will greet clients, verify patient information, and schedule appointments while coordinating with multiple departments to ensure smooth patient flow.

The role requires strong communication, accuracy in data entry, and familiarity with MS Office. Prior experience in healthcare front desk operations and knowledge of Medicaid processes are preferred.