Dental Front Desk & Patient Experience Specialist

PDS Health; Simi Valley (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

401K

Volunteer time

Job summary

PDS Health in Simi Valley, CA is seeking a friendly receptionist to welcome patients, answer calls, and manage appointments with a focus on a perfect patient experience. You will handle front desk tasks, verify information, and support the clinic team in a fast-paced dental setting.

The role requires strong communication, organization, and a professional demeanor to ensure accurate patient records and smooth daily operations. We offer a friendly team and competitive benefits.

Qualifications

• Knowledge of office practices and patient insurance basics.
• Ability to communicate clearly with patients and staff.
• Experience with front desk workflows and patient check-in/out.

Responsibilities

• Greet patients and guests professionally in person and by phone.
• Schedule appointments to optimize provider workflow.
• Post payments and update patient accounts per policy.
• Assist in PPE processes to improve patient experience.
• Maintain front desk tasks and checklists daily.
• Communicate with back office and notify arrivals.

Skills

Office administration

Patient communication

Front desk operations

HIPAA awareness

Time management

Professional demeanor

Education

High School Diploma

Job description

PDS Health in Simi Valley, CA is seeking a friendly receptionist to welcome patients, answer calls, and manage appointments with a focus on a perfect patient experience. You will handle front desk tasks, verify information, and support the clinic team in a fast-paced dental setting.

The role requires strong communication, organization, and a professional demeanor to ensure accurate patient records and smooth daily operations. We offer a friendly team and competitive benefits.