Dental Front Desk: Elevate Patient Experience

PDS Health; Mesa (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time

Job summary

PDS Health in Mesa, AZ is seeking a receptionist to be the welcoming face of the practice. You will assist patients, manage check-in/check-out, answer phones, and coordinate with clinicians to ensure a smooth, courteous patient experience.

The role requires strong communication, organizational skills, and a patient-centered approach to uphold our PPE and PFL standards while supporting daily office operations.

Qualifications

• High School Diploma or GED required.
• Knowledge of office practices and patient insurances.
• Excellent interpersonal and written communication skills.

Responsibilities

• Facilitate patient check-in/check-out with a friendly demeanor.
• Answer phones promptly and route inquiries.
• Post payments to patient accounts per policy.
• Schedule appointments ensuring provider's day is efficient.
• Maintain patient confidentiality per HIPAA.
• Support PPE and related processes.

Skills

Office practices

Tech applications

Patient insurances

Results oriented

Patient advocate

Process-focused

Financial acumen

Influencer

Time management

Communication skills

Confidentiality

Organization

Education

High School Diploma or GED

Tools

Practice management system

Job description

PDS Health in Mesa, AZ is seeking a receptionist to be the welcoming face of the practice. You will assist patients, manage check-in/check-out, answer phones, and coordinate with clinicians to ensure a smooth, courteous patient experience.

The role requires strong communication, organizational skills, and a patient-centered approach to uphold our PPE and PFL standards while supporting daily office operations.