Dental Front Desk Concierge — Create Perfect Patient Experiences

PDS Health; Spring Hill (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time off

Job summary

PDS Health is seeking a friendly, detail-oriented Receptionist to welcome patients, answer calls, and manage front desk operations in a fast-paced dental office in Spring Hill. The role focuses on creating a Perfect Patient Experience (PPE) and maintaining accurate patient records while supporting back-office communication.

Ideal candidates will have a High School Diploma or GED, strong communication skills, and the ability to handle insurance tasks and cash postings with discretion.

Qualifications

• Familiar with basic office procedures and patient intake workflows.
• Comfort with clinic technology and patient insurance processing.
• Strong verbal and written communication skills for front desk interactions.
• Self-motivated, reliable, and capable of working independently or in a team.
• Ability to handle confidential patient information with discretion.

Responsibilities

• Greet patients and guests in a friendly, professional manner.
• Answer phones promptly and route calls efficiently.
• Schedule patient appointments to optimize provider days.
• Post payments to patient accounts per policy.
• Assist with patient registration and check-in procedures.
• Support front office tasks and daily checklists.
• Maintain accurate patient information and obtain consents.
• Participate in daily huddles and team meetings.
• Ensure compliance with company policies and regulations.

Skills

Office practices

Technology applications

Patient insurances

Results oriented

Customer service

Communication

Time management

Professional demeanor

Education

High School Diploma or GED

Job description

PDS Health is seeking a friendly, detail-oriented Receptionist to welcome patients, answer calls, and manage front desk operations in a fast-paced dental office in Spring Hill. The role focuses on creating a Perfect Patient Experience (PPE) and maintaining accurate patient records while supporting back-office communication.

Ideal candidates will have a High School Diploma or GED, strong communication skills, and the ability to handle insurance tasks and cash postings with discretion.