Dental Office Receptionist: Patient Experience & Growth

PDS Health; Pasadena (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer

Job summary

PDS Health in Pasadena is seeking a friendly receptionist to welcome patients, answer calls, and manage front-desk operations. You will help patients check in, schedule appointments, and coordinate with clinicians to provide a seamless patient experience.

Ideal candidates have a High School diploma, strong communication, and the ability to handle confidential information with care; previous dental office exposure is a plus. This role offers competitive pay and benefits.

Qualifications

• High School Diploma or GED.
• Experience in dental/medical front desk a plus.
• Excellent communication and organization required.

Responsibilities

• Greet patients and guests in a warm, professional manner.
• Answer phones promptly and route calls.
• Schedule and confirm appointments for providers.
• Post patient payments and manage front desk tasks.
• Maintain patient registration and ensure data accuracy.
• Support team during daily huddles and meetings.
• Protect patient confidentiality and follow policies.
• Assist back office with patient flow as needed.

Skills

Office practices

Results oriented

Patient advocate

Process-focused

Financial acumen

Influencer

Self-motivated

Time management

Interpersonal skills

Discretion

Education

High School Diploma or GED

Job description

PDS Health in Pasadena is seeking a friendly receptionist to welcome patients, answer calls, and manage front-desk operations. You will help patients check in, schedule appointments, and coordinate with clinicians to provide a seamless patient experience.

Ideal candidates have a High School diploma, strong communication, and the ability to handle confidential information with care; previous dental office exposure is a plus. This role offers competitive pay and benefits.