Dental Front Desk & Patient Experience Specialist

Western Dental; Greensboro (NC); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Medical and dental insurance

Vision coverage

401K plan

Competitive salaries

Professional training

Career advancement opportunities

Tuition reimbursement for certificates

Job summary

Western DentalWorks is seeking a friendly receptionist to greet patients, answer calls, and manage appointment scheduling in a modern dental practice in Greensboro, NC. You will handle patient inquiries, register new patients, and support the front desk with financial transactions while maintaining a welcoming waiting area.

The role involves coordinating with the Office Manager and PDM, following company policies, and contributing to patient satisfaction through professional service and teamwork.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Greet patients and acknowledge arrivals and departures.
• Answering telephones and routing calls according to policy.
• Schedule appointments and maintain the appointment book.
• Register patients on sign‑in sheet and chart filling.
• Handle cash and verify payments.
• Keep waiting area clean and welcoming.
• Support local marketing initiatives and other duties as assigned.

Skills

Multi-line phones

Computers

Job description

Western DentalWorks is seeking a friendly receptionist to greet patients, answer calls, and manage appointment scheduling in a modern dental practice in Greensboro, NC. You will handle patient inquiries, register new patients, and support the front desk with financial transactions while maintaining a welcoming waiting area.

The role involves coordinating with the Office Manager and PDM, following company policies, and contributing to patient satisfaction through professional service and teamwork.