Dental Front Desk Specialist - Warm Under Pressure

Dentist in Winston Salem; Winston-Salem (NC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Paid gym membership

Year-end bonus

Paid training

Job summary

Dentist in Winston Salem is seeking a Front Desk Coordinator to manage a busy schedule, greet patients warmly, and ensure smooth check-in/check-out processes. The role includes booking, confirming, and rescheduling appointments, verifying insurance, and maintaining accurate patient records in the practice management software.

The ideal candidate will have excellent phone manners, strong written communication, and the ability to multitask under pressure while safeguarding patient privacy.

Qualifications

• High school diploma or equivalent; dental front-office experience preferred.
• Strong phone and written communication skills.
• Able to handle HIPAA and protect patient privacy.
• Proven reliability and attendance.
• Experience with practice management software is a plus.
• Comfortable multitasking with a busy schedule.

Responsibilities

• Answer calls promptly and manage appointment bookings and confirmations.
• Greet patients and collect forms and copays.
• Verify insurance eligibility before visits.
• Maintain accurate patient records in the software.
• Coordinate with clinical team to keep operatories turning over on time.
• Maintain a friendly, professional environment.

Skills

Phone etiquette

Written communication

Computer skills

HIPAA knowledge

Reliability

Dental front-office experience

Open Dental

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Dentist in Winston Salem is seeking a Front Desk Coordinator to manage a busy schedule, greet patients warmly, and ensure smooth check-in/check-out processes. The role includes booking, confirming, and rescheduling appointments, verifying insurance, and maintaining accurate patient records in the practice management software.

The ideal candidate will have excellent phone manners, strong written communication, and the ability to multitask under pressure while safeguarding patient privacy.