Dental Front Desk Coordinator — Warm, On-Call Pro

Todays Dental Greenville; Greenville (SC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Sign-on bonus

Referral bonus

Gym membership

Year-end bonus

Software training

Job summary

Todays Dental Greenville seeks a Front Desk Coordinator to keep a busy schedule moving smoothly. You will handle calls, book and confirm appointments, greet patients, and manage the flow of the front desk with warmth under pressure.

Dental experience helps, but training on our software and terminology will be provided. Prior dental front-office experience is preferred, and reliability is essential.

Qualifications

• Excellent phone manner and clear written communication.
• Comfortable on a computer; Open Dental or similar software is a plus.
• Organized enough to manage a busy front desk with class.
• Discretion with HIPAA and patient information.

Responsibilities

• Answer every incoming call promptly and manage appointments to keep the schedule full.
• Greet patients, verify details, collect forms, copays, and balances.
• Verify insurance eligibility and benefits before visits to avoid checkout surprises.
• Fill cancellations and confirm the next day's schedule before leaving.
• Maintain patient records and notes in the practice management software.
• Collaborate with clinicians to keep operatories turning over on time.

Skills

Phone etiquette

Written communication

HIPAA awareness

Open Dental experience

Attention to detail

Education

High school diploma

Tools

Open Dental

Job description

Todays Dental Greenville seeks a Front Desk Coordinator to keep a busy schedule moving smoothly. You will handle calls, book and confirm appointments, greet patients, and manage the flow of the front desk with warmth under pressure.

Dental experience helps, but training on our software and terminology will be provided. Prior dental front-office experience is preferred, and reliability is essential.