Dental Front Desk & Patient Experience Lead

Guardian Dentistry Partners; Swedesboro (NJ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

401k Program with matching

Health, dental, and vision plan

Life Insurance

Disability Insurance

Volunteer opportunities

Job summary

Guardian Dentistry Partners in New Jersey seeks an attentive front desk coordinator to verify insurance daily, greet patients by name, and support them through their visit. You will coordinate a team of five doctors and five hygienists and handle billing questions.

The role emphasizes professional presentation, strong communication, and multitasking in a fast-paced dental office. A related degree is preferred, with sign-on bonuses for top candidates.

Qualifications

• 1-3 years dental experience preferred but ok for recent grad with strong communication and detail orientation.
• Minimum Associates Degree preferred.
• Outstanding professionalism, high moral standards, and self-motivation.
• Strong communication and interpersonal skills to build trust with patients.
• Ability to multi-task in a fast-paced environment.
• Driven to provide the best care for our patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Manage schedules of 5 doctors and 5 hygienists.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Communication

Interpersonal skills

Multitasking

Professional presentation

Detail-oriented

Education

Associates Degree preferred

Job description

Guardian Dentistry Partners in New Jersey seeks an attentive front desk coordinator to verify insurance daily, greet patients by name, and support them through their visit. You will coordinate a team of five doctors and five hygienists and handle billing questions.

The role emphasizes professional presentation, strong communication, and multitasking in a fast-paced dental office. A related degree is preferred, with sign-on bonuses for top candidates.