Dental Front Desk Lead — Patient Experience & Scheduling

Smith Family Dentistry, PA; New Jersey; On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Paid vacation

Paid holidays

401k with match

Health, dental, and vision

Life Insurance and Disability

Flexible schedules

Job summary

Smith Family Dentistry, PA in New Jersey is seeking a Lead Front Desk to join our fast-growing team. You’ll greet patients, manage phone calls, schedule appointments, and oversee the front office operations to create a smooth patient experience.

Responsibilities include verifying insurance, submitting claims with proper attachments, answering billing questions, and coordinating Doctor and Hygienist schedules. 2–3 years of front desk experience and strong professionalism are preferred.

Qualifications

• 2–3 years of front desk experience.
• High professionalism and strong work ethic.
• Associates degree preferred.
• Excellent communication with patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Answer phones and schedule the Doctor(s) and Hygienist schedule of patients.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Professionalism

Education

Associates degree preferred

Tools

Insurance claims software

Job description

Smith Family Dentistry, PA in New Jersey is seeking a Lead Front Desk to join our fast-growing team. You’ll greet patients, manage phone calls, schedule appointments, and oversee the front office operations to create a smooth patient experience.

Responsibilities include verifying insurance, submitting claims with proper attachments, answering billing questions, and coordinating Doctor and Hygienist schedules. 2–3 years of front desk experience and strong professionalism are preferred.