Dental Front Desk & Patient Experience Pro

Guardian Dentistry; Mount Holly (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with matching

Health, dental, and vision

Life & disability insurance

Flexible schedules

Job summary

Oblinger Family Dentistry in Mount Holly, NC is seeking a dynamic Front Desk professional to greet patients, manage phone lines, schedule doctors and hygienists, and provide an outstanding patient experience. You will verify insurances and assist with billing questions while maintaining a friendly, fast-paced environment.

The ideal candidate has 2–3 years of dental front desk experience, excellent communication, and a proactive attitude.

Qualifications

• 2–3 years dental front desk experience preferred.
• Outstanding professionalism and a strong work ethic.
• Excellent communication and interpersonal skills for patient relations.

Responsibilities

• Greet patients warmly and manage check-in/out.
• Answer phones, schedule appointments, and handle call flow.
• Verify insurance and assist with billing questions.
• Submit insurance claims with proper attachments and narratives.
• Follow up on unscheduled recare and treatment appointments.

Skills

Customer service

Communication

Dental front desk

Multitasking

Tools

Insurance claims system

Dental practice software

Job description

Oblinger Family Dentistry in Mount Holly, NC is seeking a dynamic Front Desk professional to greet patients, manage phone lines, schedule doctors and hygienists, and provide an outstanding patient experience. You will verify insurances and assist with billing questions while maintaining a friendly, fast-paced environment.

The ideal candidate has 2–3 years of dental front desk experience, excellent communication, and a proactive attitude.