Dental Front Desk & Patient Experience Specialist

Guardian Dentistry; Hampstead (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k with matching

Paid vacation

Health plan

Life insurance

Flexible schedules

Job summary

Pierpan Family Dentistry is seeking a dynamic Front Desk to join our fast-growing team in Hampstead, NC. You will greet patients, manage the phone lines, verify insurance, schedule appointments, and support billing to create a smooth patient experience.

The ideal candidate has 2–3 years of front desk experience, excellent communication and interpersonal skills, and a professional, self-motivated work ethic. We offer competitive benefits and a supportive environment.

Qualifications

• 2–3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism and a self-motivated work ethic.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Communication skills

Interpersonal skills

Customer service

Education

Associate degree

Job description

Pierpan Family Dentistry is seeking a dynamic Front Desk to join our fast-growing team in Hampstead, NC. You will greet patients, manage the phone lines, verify insurance, schedule appointments, and support billing to create a smooth patient experience.

The ideal candidate has 2–3 years of front desk experience, excellent communication and interpersonal skills, and a professional, self-motivated work ethic. We offer competitive benefits and a supportive environment.