Dental Front Desk & Patient Experience Coordinator

The Smilist Dental; Shrewsbury (NJ); In loco; USD 33.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Descrizione del lavoro

The Smilist Dental in Shrewsbury, NJ is seeking a reliable Patient Coordinator to join a warm, professional team. You will welcome patients, manage front desk communications, schedule appointments, and assist with insurance details and payments to ensure a smooth patient experience.

As a vital member of a growing practice, you will collaborate with clinicians, support efficient daily operations, and contribute to patient retention through excellent service and clear financial interactions.

Competenze

• Dental front desk experience, preferably in a dental office setting.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Friendly, professional and patient-focused attitude.
• Collaborative mindset to support the whole organization.
• Comfort discussing scheduling, insurance, and patient payments.

Mansioni

• Welcome and assist patients: create a warm, positive first impression and ensure patients feel welcomed on arrival.
• Handle front desk communications: answer calls, relay messages, and communicate professionally with patients and team members.
• Coordinate patient check-in: verify information, confirm insurance details, and keep records up to date.
• Support payment collection: collect payments, communicate balances clearly, and assist with front-office transactions.
• Keep the office organized: maintain accurate administrative records and support daily front-office operations.
• Support the patient schedule: help coordinate appointments and minimize gaps in the schedule.
• Partner with the clinical team: communicate arrivals and help keep the daily schedule running smoothly.
• Contribute to practice growth: guide patients through visits and encourage ongoing care.

Conoscenze

Dental receptionist

Front desk coordination

Multitasking

Organizational skills

Patient-focused

Strumenti

Dentrix

Descrizione del lavoro

The Smilist Dental in Shrewsbury, NJ is seeking a reliable Patient Coordinator to join a warm, professional team. You will welcome patients, manage front desk communications, schedule appointments, and assist with insurance details and payments to ensure a smooth patient experience.

As a vital member of a growing practice, you will collaborate with clinicians, support efficient daily operations, and contribute to patient retention through excellent service and clear financial interactions.