Dental Patient Coordinator - Weekdays, Growth & Benefits

The Smilist; Lawrence Township (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional development opportunities

Competitive compensation

Job summary

The Smilist in Lawrence Township, NJ is seeking a reliable Patient Coordinator to join our friendly dental team. In this role, you will welcome patients, handle front desk communications, verify insurance, and support payment collection to keep the schedule running smoothly.

You will collaborate with clinicians and staff to create a positive patient experience, manage appointments, and contribute to practice growth through excellent service and organized administrative support.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities in a fast-paced environment.

Responsibilities

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create a positive experience to encourage return visits.

Skills

Excellent communication

Organizational skills

Multitasking

Team collaboration

Tools

Dentrix

Job description

The Smilist in Lawrence Township, NJ is seeking a reliable Patient Coordinator to join our friendly dental team. In this role, you will welcome patients, handle front desk communications, verify insurance, and support payment collection to keep the schedule running smoothly.

You will collaborate with clinicians and staff to create a positive patient experience, manage appointments, and contribute to practice growth through excellent service and organized administrative support.