Dental Front Office Coordinator: Patient Experience

The Smilist; Town of Smithtown (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Job summary

The Smilist in Smithtown, NY is seeking a reliable Patient Coordinator for full-time, on-site duties. You will greet patients, manage front desk communications, verify insurance, collect payments, and support daily office operations while coordinating with clinical staff to maintain a smooth schedule.

Ideal candidates have prior dental front desk experience, solid communication skills, and a collaborative, patient-focused approach.

Qualifications

• Experience as dental receptionist or front desk coordinator.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Friendly, professional and patient-focused attitude.
• Collaborative mindset and willingness to contribute to the team.

Responsibilities

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate visits, address routine questions, and encourage continued care.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Friendly, patient-focused attitude

Team collaboration

Tools

Dentrix

Job description

The Smilist in Smithtown, NY is seeking a reliable Patient Coordinator for full-time, on-site duties. You will greet patients, manage front desk communications, verify insurance, collect payments, and support daily office operations while coordinating with clinical staff to maintain a smooth schedule.

Ideal candidates have prior dental front desk experience, solid communication skills, and a collaborative, patient-focused approach.