Dental Front Desk Coordinator — Growth & Benefits, Mon–Fri

The Smilist Dental; Lawrence Township (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Professional growth opportunities

Competitive compensation

Job summary

The Smilist Dental in Lawrence Township, NJ is seeking a Patient Coordinator to warmly welcome patients, manage front desk communications, verify insurance details, collect payments, and keep daily operations running smoothly.

You will coordinate appointments, support the clinical team, and help patients navigate their visits while contributing to a friendly, professional patient experience that supports the growth of the practice.

Qualifications

• Previous experience as a dental/medical receptionist or dental front desk coordinator.
• Dentrix experience preferred, but not required.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Skills

Dental front desk coordination

Excellent communication skills

Organizational skills

Multitasking

Team collaboration

Tools

Dentrix

Job description

The Smilist Dental in Lawrence Township, NJ is seeking a Patient Coordinator to warmly welcome patients, manage front desk communications, verify insurance details, collect payments, and keep daily operations running smoothly.

You will coordinate appointments, support the clinical team, and help patients navigate their visits while contributing to a friendly, professional patient experience that supports the growth of the practice.