Dental Front Office & Patient Experience Coordinator

Riccobene Associates Family Dentistry; Apex (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Riccobene Associates Family Dentistry in Apex, North Carolina is seeking a Patient Coordinator to support front-office operations. The role involves managing patient appointments, verifying insurance, processing payments, and ensuring a positive patient experience. The ideal candidate possesses strong communication skills, attention to detail, and experience in customer service, preferably in a dental environment. Benefits include dental, health, and vision insurance, along with paid time off.

Qualifications

• Reliable arrival to support office opening and scheduled hours.
• Flexibility to adjust schedule based on business needs.
• Customer service experience, preferably in a dental or medical front desk.

Responsibilities

• Support front‑office operations and maintain efficient scheduling.
• Coordinate patient appointments and verify insurance.
• Process payments and ensure accurate patient data.

Skills

Customer Service experience

Strong communication skills

Ability to work in a fast‑paced environment

Attention to detail

Strong computer skills

Education

High school diploma or equivalent

Job description

Riccobene Associates Family Dentistry in Apex, North Carolina is seeking a Patient Coordinator to support front-office operations. The role involves managing patient appointments, verifying insurance, processing payments, and ensuring a positive patient experience. The ideal candidate possesses strong communication skills, attention to detail, and experience in customer service, preferably in a dental environment. Benefits include dental, health, and vision insurance, along with paid time off.