Dental Front Desk & Patient Experience Coordinator

Guardian Dentistry Partners; Easley (SC); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

401k with matching contributions

Paid vacation

Paid holidays

Health, dental, and vision plan

Life Insurance

Disability Insurance

Flexible schedules

Job summary

Hi-Tech Family Dentistry is seeking a friendly front desk receptionist to greet patients and manage phones and scheduling. The role emphasizes creating an exceptional patient experience and maintaining an organized front desk in a fast-paced practice.

The ideal candidate has 2–3 years of relevant experience, an associates degree preferred, and strong communication skills to build trusting relationships with patients and team members. Benefits include paid time off and flexible scheduling.

Qualifications

• 2–3 years experience preferred.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
• Driven personality to strive for the best in your profession and provide the best care.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet patients by first name and assist them throughout their visit.
• Serve as the face of the office, providing friendly service to patients and callers.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit insurance claims with proper attachments and narratives.
• Follow up with unscheduled recare/treatment appointments.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Education

Associates Degree

Job description

Hi-Tech Family Dentistry is seeking a friendly front desk receptionist to greet patients and manage phones and scheduling. The role emphasizes creating an exceptional patient experience and maintaining an organized front desk in a fast-paced practice.

The ideal candidate has 2–3 years of relevant experience, an associates degree preferred, and strong communication skills to build trusting relationships with patients and team members. Benefits include paid time off and flexible scheduling.