Dental Front Desk & Patient Care Specialist

42 NORTH DENTAL; Somerville (MA); On-site; USD 36,000 - 50,000; Full time

Job summary

42 NORTH DENTAL in Somerville, Massachusetts is seeking a Full-Time Patient Care Representative to join their team. This role focuses on ensuring exceptional patient service while providing administrative support to both patients and dentists.

The ideal candidate will exhibit excellent customer service skills, a positive attitude, and the ability to manage multiple tasks effectively. Responsibilities include scheduling appointments, confirming insurance, and maintaining patient records with strict adherence to HIPPA regulations.

Qualifications

• A focus on exceptional patient service.
• Ability to assist patients with administrative functions of dental care.
• Strict compliance with HIPPA and patient privacy.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person.
• Schedule and confirm appointments.
• Review and educate patients on treatment plans and financial responsibilities.
• Confirm insurance benefits and collect patient payments.
• Maintain patient records and data entry.

Skills

Excellent customer service skills

Clear speaking and telephone voice

Positive attitude and energetic personality

Comfortable in computerized environment

Ability to multitask

Job description

42 NORTH DENTAL in Somerville, Massachusetts is seeking a Full-Time Patient Care Representative to join their team. This role focuses on ensuring exceptional patient service while providing administrative support to both patients and dentists.

The ideal candidate will exhibit excellent customer service skills, a positive attitude, and the ability to manage multiple tasks effectively. Responsibilities include scheduling appointments, confirming insurance, and maintaining patient records with strict adherence to HIPPA regulations.