Dental Front Desk & Patient Care Specialist

Center for Family Health; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Center for Family Health in Michigan seeks an administrative assistant to greet patients and verify demographics in the EMR. You will enter, scan, and verify insurance information and distribute forms with guidance.

You will also collect co-pays, balance cash drawers, schedule appointments, and support in coordinating dental referrals while upholding confidentiality and professional service.

Qualifications

• Excellent customer service skills and professional communication.
• Strong organizational skills and attention to detail.
• Ability to prioritize and manage time effectively.
• Ability to work independently and in a team environment.
• Commitment to patient confidentiality and privacy.

Responsibilities

• Greet patients in a warm, welcoming, and professional manner.
• Enter and verify demographic information in the EMR.
• Enter, scan, and verify insurance information in the EMR.
• Distribute and explain forms to patients; collect completed forms.
• Collect co-pays and balances; balance cash drawer at end of day.
• Schedule patient appointments according to guidelines.
• Assist with waitlist and in-office administrative tasks.
• Coordinate dental referrals and ensure payments for services.

Skills

Customer service

Communication

Attention to detail

Time management

Teamwork

Confidentiality

Job description

Center for Family Health in Michigan seeks an administrative assistant to greet patients and verify demographics in the EMR. You will enter, scan, and verify insurance information and distribute forms with guidance.

You will also collect co-pays, balance cash drawers, schedule appointments, and support in coordinating dental referrals while upholding confidentiality and professional service.