Dental Front Desk & Patient Care Coordinator

BM Dental Associates PLLC; Town of Texas (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

BM Dental Associates PLLC is seeking a qualified Front Desk Administrator to join our Town of Texas, WI office. Applicants must have prior experience working in a dental office and will manage patient check-in, scheduling, and basic inquiries.

You will handle insurance billing, coordinate with vendors, and maintain accurate patient records while upholding HIPAA standards. Proficiency with Dentrix or Eaglesoft and MS Office is preferred to support a smooth, friendly patient experience.

Qualifications

• Prior dental office experience required.
• Familiarity with dental software and patient management.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service.

Responsibilities

• Greeting and checking in patients.
• Scheduling appointments and managing the dentist's calendar.
• Handling calls, emails, and patient inquiries.
• Collecting and updating patient records.
• Explaining treatment plans and financial arrangements.
• Submitting insurance claims and managing patient billing.
• Ordering supplies and coordinating with vendors.
• Maintaining a clean reception area and patient charts.
• Assisting dentists and hygienists; coordinating staff schedules.

Skills

Dental office experience

Organizational skills

Communication

Customer service

Dental software Dentrix

Dental software Eaglesoft

MS Office

Education

High school diploma

Associate degree in healthcare administration

Tools

Dentrix

Eaglesoft

Microsoft Office

Job description

BM Dental Associates PLLC is seeking a qualified Front Desk Administrator to join our Town of Texas, WI office. Applicants must have prior experience working in a dental office and will manage patient check-in, scheduling, and basic inquiries.

You will handle insurance billing, coordinate with vendors, and maintain accurate patient records while upholding HIPAA standards. Proficiency with Dentrix or Eaglesoft and MS Office is preferred to support a smooth, friendly patient experience.