Dental Front Desk Coordinator - Elevate Patient Experience

Affordable Care, LLC; Madison (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Career growth opportunities

Team-oriented environment

Comprehensive new hire training

Job summary

Affordable Dentures & Implants in Madison, WI is seeking a Dental Front Desk Coordinator to deliver outstanding patient service and maintain smooth front-office operations. You will welcome patients, schedule appointments, handle insurance, payments, and chairside support when needed.

The ideal candidate has 2+ years of dental front office experience, proficiency with Dentrix and CareCredit, and strong communication skills in a fast-paced dental practice.

Qualifications

• 2+ years of dental front office experience required.
• Experience scheduling patients in a dental practice.
• CareCredit experience preferred.
• Knowledge of dental terminology and patient scheduling.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer calls and respond to inquiries regarding treatment, scheduling, and policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit when appropriate.
• Assist patients with insurance documentation and claim information.

Skills

Dental front office

Dentrix

CareCredit

Communication

Multitasking

Tools

Dentrix software

Job description

Affordable Dentures & Implants in Madison, WI is seeking a Dental Front Desk Coordinator to deliver outstanding patient service and maintain smooth front-office operations. You will welcome patients, schedule appointments, handle insurance, payments, and chairside support when needed.

The ideal candidate has 2+ years of dental front office experience, proficiency with Dentrix and CareCredit, and strong communication skills in a fast-paced dental practice.