Front Desk -treatment coordinator-Dental Office Representative

Union Family Dental Llc; New Jersey; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Flexible Schedule

Great work-life balance

Paid sick time off

Ongoing training

Employee Discount

Job summary

Union Family Dental Llc in New Jersey is seeking a friendly Front Desk Representative to join our growing clinic. You will greet patients, schedule appointments, answer calls, and collect co-payments while explaining dental insurance copays and treatment plans.

A cheerful demeanor and solid computer skills are essential, with at least 1 year of dental receptionist experience preferred. The role requires strong communication, multitasking, and a positive attitude to ensure a smooth patient

Qualifications

• One or more years of experience as a dental receptionist or similar role preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software (Dentrix); a plus, not required.
• Excellent multitasking skills.

Responsibilities

• Greet patients as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist patients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to needs of customers during their visit.
• Assemble treatment plans based on insurance coverage.
• Check patients in/out.
• Explain treatment plans to patients.
• Assist with payment plans options offered to patients.

Skills

Customer service

Communication skills

Multitasking

Friendly demeanor

Computer skills

Dental receptionist experience

Tools

Dentrix

Job description

Job Description

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid sick time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co-payment information, explain dental insurance copays, review patients treatment plans . The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking . 1 year of dental receptionist experience is a must.

Responsibilities

• Greet patients as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist patients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Put treatment plans together base on insurance coverage
• check patients in/out
• Be able to explain treatment plans to patients
• Help patients with payment plans options we offer

Qualifications

• one or more years of experience as a dental receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software( Dentrix) its a plus not a requirement
• Excellent multi-tasking skills