Dental Front Desk & Patient Care Coordinator

Compass Health, Inc.; Columbia Township (MO); On-site; USD 22,000 - 29,000; Full time

Job summary

Compass Health, Inc. is seeking a Customer Relations Specialist for our Dental department in Columbia, MO. The role greets patients, handles check-in/check-out, verifies insurance, collects co-pays, and supports day-to-day clinic operations to ensure a smooth patient experience.

The position is full-time, on-site at Columbia - Keene Street, with a 40-hour workweek and a Monday–Thursday schedule from 7:15am to 6:15pm plus a 1-hour lunch. Compensation is $18.39 per hour.

Qualifications

• High School/GED preferred
• At least one year experience in customer service required
• A valid driver's license and agency established minimum automobile coverage required

Responsibilities

• Greet patients and provide excellent customer service at every visit
• Manage appointment check-in/check-out, including verifying insurance and demographics
• Collect co-pays and complete necessary paperwork
• Answer phones, direct messages, and assist with scheduling
• Keep the front office and waiting areas organized and welcoming
• Enter data accurately into electronic health records (EHR)
• Travel to nearby clinic locations as needed
• Maintain strict patient confidentiality and follow HIPAA guidelines

Skills

Customer service

Communication

Data entry

Education

High School/GED

Tools

EHR

Job description

Compass Health, Inc. is seeking a Customer Relations Specialist for our Dental department in Columbia, MO. The role greets patients, handles check-in/check-out, verifies insurance, collects co-pays, and supports day-to-day clinic operations to ensure a smooth patient experience.

The position is full-time, on-site at Columbia - Keene Street, with a 40-hour workweek and a Monday–Thursday schedule from 7:15am to 6:15pm plus a 1-hour lunch. Compensation is $18.39 per hour.