Dental Front Desk Maestro — Concierge Care & Growth

Dental365; Wyomissing (Berks County); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Generous Salary

Health & Vision Insurance

401K with match

PTO

In-house dental program

Fringe benefits

Full-time eligibility

Job summary

Dental365 is seeking a Front Desk Coordinator to elevate the patient experience at our Wyomissing, PA practice. You will greet patients, manage schedules, process insurance details, and support the front office with billing and tasks for a smooth clinic flow.

Ideal candidates bring dental experience, insurance knowledge, and strong organizational and communication skills. This full-time role offers comprehensive benefits and a customer‑focused team culture.

Qualifications

• Prior dental experience is required.
• 1+ years of experience with dental insurance required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Interpersonal communication

Organizational skills

Flexibility

Customer service

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator to elevate the patient experience at our Wyomissing, PA practice. You will greet patients, manage schedules, process insurance details, and support the front office with billing and tasks for a smooth clinic flow.

Ideal candidates bring dental experience, insurance knowledge, and strong organizational and communication skills. This full-time role offers comprehensive benefits and a customer‑focused team culture.