Dental Front Desk: Patient Experience Concierge

Dental365; Bryn Mawr (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401K

Paid time off

Dental program

You day (self-care)

Flexible hours

Job summary

Dental365 in Bryn Mawr, PA is seeking a Front Desk Coordinator to join our patient-first team. You will welcome patients, manage calls, schedule appointments, and assist with billing and insurance tasks, ensuring a smooth and welcoming experience.

The role requires prior dental front desk experience, strong organization, and excellent communication. This position is full-time with benefits and a supportive, growth-oriented culture.

Qualifications

• Prior dental experience is required.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental front desk experience

Organizational skills

Interpersonal communication

Time management

Flexibility

Job description

Dental365 in Bryn Mawr, PA is seeking a Front Desk Coordinator to join our patient-first team. You will welcome patients, manage calls, schedule appointments, and assist with billing and insurance tasks, ensuring a smooth and welcoming experience.

The role requires prior dental front desk experience, strong organization, and excellent communication. This position is full-time with benefits and a supportive, growth-oriented culture.