Dental Front Desk Experience Champion

Dental365; Kingston (Luzerne County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Health & Vision insurance

401(k) with matching

Paid time off

In-house dental program

Fringe benefits

Part-time benefits available

Job summary

Dental365 is seeking a Front Desk Coordinator to join our patient-centered team at Nataupsky Family Dentistry in Kingston, PA. You will warmly greet patients, manage phones, schedule appointments, and assist with billing and insurance tasks.

The role emphasizes concierge service, accuracy in Denticon, and teamwork with the Practice Manager. We offer competitive pay, benefits, and a supportive environment that values stability and growth.

Qualifications

• Prior dental/medical administrative experience preferred.
• Resume with stable employment history.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Warmly greet and welcome patients with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules and input/confirm appointments.
• Enter new patient records and update ledgers in Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct to appropriate departments.
• Assist with office duties as directed by the Practice Manager.

Skills

Organizational skills

Interpersonal communication

Customer service mindset

Scheduling and multitasking

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator to join our patient-centered team at Nataupsky Family Dentistry in Kingston, PA. You will warmly greet patients, manage phones, schedule appointments, and assist with billing and insurance tasks.

The role emphasizes concierge service, accuracy in Denticon, and teamwork with the Practice Manager. We offer competitive pay, benefits, and a supportive environment that values stability and growth.