Dental Front Desk Concierge & Scheduler

Godental365; Maumee, Northern (OH, KY); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) with matching

Paid time off

In-house dental program

Employee perks

Job summary

Dental365 is seeking a Front Desk Coordinator at our Maumee, OH practice to deliver exceptional patient experiences from the moment they walk in. You will play a key role in welcoming patients, answering calls, and coordinating appointments with care and professionalism.

Responsibilities include managing patient records in Denticon, handling payments and insurance verification, and supporting the Practice Manager with daily office tasks.

Qualifications

• Prior dental front desk experience is required.
• Resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with Denticon.
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Dental front desk experience

Exceptional organizational skills

Strong interpersonal communication

Tools

Denticon

Job description

Dental365 is seeking a Front Desk Coordinator at our Maumee, OH practice to deliver exceptional patient experiences from the moment they walk in. You will play a key role in welcoming patients, answering calls, and coordinating appointments with care and professionalism.

Responsibilities include managing patient records in Denticon, handling payments and insurance verification, and supporting the Practice Manager with daily office tasks.